Supplier Relationship Management

Cluster Leads hold a critical position within Techno commercial department. Their primary mandate encompasses securing goods and services efficiently and cost-effectively, while maintaining high-quality standards and addressing the diverse needs of the business. At the heart of a Cluster Lead's role lies Supplier Relationship Management (SRM), which transcends mere procurement. It entails cultivating and nurturing strong, mutually beneficial partnerships with suppliers to ensure the overall success, efficiency, and sustainability of the organization's operations. A Cluster Lead should possess a comprehensive grasp of various facets, including Supplier Selection and Evaluation, Supplier Segmentation, Supplier Auditing and Compliance, Supplier Negotiation, and Contract Management. Additionally, expertise in Risk Management within SRM, Supplier Development, among others, is indispensable. This learning track will explore topics such as Supplier Evaluation and Performance Excellence, the Supplier Selection Framework, Handling Grievances, fostering supplier engagement, and implementing profitable procurement strategies.